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Frequently asked questions

: Yes. We also offer you a 20% discount if you choose an annual subscription plan.
: No, we only charge you for successful responses. Invalid requests are not going to affect your usage volume!
: Our API handles millions of API requests on a daily basis. The amount of available concurrent connections depends on your plan. View our pricing to see different available options.
: We accept all common payment methods, including credit cards (MasterCard, Visa, Diner's Club, American Express). Enterprise and high-volume customers may request annual bank transfer payments to be enabled.

: The plans vary according to the number of the available search requests. Also, our larger plans come with unlimited support and come with a service level agreement (SLA). No matter how small or big your project is, there is the right plan for you.
: Zipcodebase.com is a postal code API that returns information about postal codes from all around the world. It allows you to run lookups, distance calculations, radius searches and much more.
: We are constantly tracking and monitoring the uptime of our service. We are doing every effort to ensure a maximum of availability and reliability, leading to an uptime of 99.9%, calculated on the past 12 months. You can see more detailed information about our API's status, here.
: Sure! We will send you an email notification when your monthly usage hits 90% and 100%, so you have enough time to react and adapt your plan.

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